Terms & Conditions
1. Acceptance of Terms
By purchasing services, products, courses, or engaging with Sacred Rose Arts (the “Company,” “we,” “us,” or “our”), you (“Client,” “Student,” or “your”) agree to be bound by these Terms & Conditions. If you do not agree, please refrain from purchasing from us.
2. Services Provided
Sacred Rose Arts provides:
• Reiki and energy healing sessions (in-person and distance).
• Sound therapy services (including but not limited to tuning forks, singing bowls, and guided meditation).
• Reiki certification courses (Levels I, II, and Master).
• Handcrafted Reiki-infused jewelry (made with semi-precious gemstones and metals).
These services and products are complementary to wellness and do not replace professional medical, psychological, or legal advice. If you have a serious condition, consult a licensed healthcare provider.
3. Payments & Refunds
3.1 Methods of Payment
• We accept Credit Cards and PayPal as methods of payment.
• For our subscription-based services, you authorize recurring charges (at monthly or bi-weekly intervals) to your Credit Card as a retainer fee for ongoing service access.
• Your payments are non-refundable but may be applied as a credit toward future services, subject to the terms outlined in our Service Agreement Contract.
3.2 Payment Policy
• All services, courses, and events require your payment in full at the time of the booking unless otherwise stated.
• For courses with payment plans, all payments must be completed by the student before the final class session for certification eligibility.
• For services, with payment plans, all payments must be completed by the client before the final session or upon completion of the term outlined in the Service Agreement Contract.
• We reserve the right to seek recovery of any balances, owed by you, through a Collection Agency.
3.3 Cancellation Policy & Refund Policy
• Reiki & Sound Therapy Sessions:
By booking a session, you acknowledge and agree to these cancellation terms:
• If you need to cancel or reschedule, you must provide us with at least 24 hours’ notice to receive a full refund or credit.
• If you cancel within 24 hours of your session or fail to attend, you will be charged the full amount of the service. If you have a prepaid subscription, your session credit will be forfeited.
Reiki Certification Courses & Events:
Sacred Rose Arts does not offer refunds to ensure that you are fully committed to the services and courses you purchase.
3.4 Product Sales & Refund Policy
By purchasing any products from Sacred Rose Arts, you acknowledge and agree to the following terms:
• Final Sale Policy: All sales of handcrafted Reiki-infused jewelry, including items made with semi-precious gemstones and metals, are final and non-refundable.
• Variations & Imperfections: Each piece is uniquely handcrafted, and natural variations in stones, metals, and design are to be expected. These variations do not qualify as defects and will not be grounds for refunds or exchanges.
• Damage & Defects: If your item arrives damaged due to shipping, you must contact us within 24 hours of delivery with photos of the damaged item and packaging. We will assess the claim and determine if a repair, replacement, or store credit is appropriate.
• Jewelry Care: We are not responsible for damages resulting from improper care, exposure to water, chemicals, or rough handling. Care instructions will be provided, but it is your responsibility to follow them.
4. Liability Waiver
By engaging in any service, course, or event, you acknowledge that:
• Reiki and sound therapy are complementary wellness practices and do not diagnose, treat, or cure any medical condition.
• You assume full responsibility for your physical, emotional, and mental well-being during and after sessions.
• You release Sacred Rose Arts and its practitioners from any liability for outcomes related to services received.
• You accept any and all risks, foreseeable or unforeseeable.
• Sacred Rose Arts will not be held liable for any damages of any kind, including but not limited to direct, indirect, incidental, special, negligent, consequential, or exemplary damages arising from the use or misuse of services, products, or courses.
5. Code of Conduct
• Respect for all students, clients, and practitioners is required. Any disruptive or inappropriate behavior may result in removal from a session, event, or course without a refund.
• Sacred Rose Arts reserves the right to refuse service to anyone who violates these terms.
6. Intellectual Property & Copyright
• All course materials, manuals, workbooks, curriculum, and content are the intellectual property of Sacred Rose Arts.
• Student may use our intellectual property strictly for personal educational purposes but may not copy, distribute, or resell them without written consent.
• Student certified by Sacred Rose Arts may offer Reiki services but may not reproduce or teach Sacred Rose Arts’ Reiki curriculum without written approval.
7. Privacy Policy
• Your personal information is confidential and will not be shared or sold.
• We may use your email to send updates about classes or services. You can opt out at any time.
8. Legal Disclaimer
• Sacred Rose Arts operates under the laws of the state of California.
• Any disputes must be resolved in accordance with California law.
• Complementary healing arts, such as Reiki, do not require licensing by the State of California.
• We make no guarantees about specific results from our services.